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      logo
      • Product
        • Cincin Kahwin Permata Emas 916
        • Cincin Kahwin Permata Emas 585
        • Cincin Emas 916 Minimal
        • Cutie Charm/Pendant Emas 916
        • Rantai Tangan Emas 916
        • Cincin Perak Lelaki 925
        • 999.9 Gold Bar CERA
        • Subang Permata Emas 916
        • Pendant Permata Emas 916
        • Miscellaneous
        • Service
          • Gold Price
          • Custom Made
          • Exchange Guarantee
          • Trade In & Buy Back Policy
          • Lost or Damaged Parcel
          • Return & Refund Policy
          • FAQ
          • Dealership
          • Affiliate
          • Our Story
          • Contact Us

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          • Trade In & Buyback Policy

          Trade In & Buyback Policy

          Want to Trade In or Sell Back Your Preloved CERA Jewellery? Here's How:


          We're happy to help you give your jewellery a second life — whether you'd like to trade it in for something new or sell it back for cash. Just follow these simple steps:

          1) Snap a Photo & WhatsApp Us

          Take clear photos of your jewellery and send them to our team via WhatsApp at 010-400 0080, along with a message stating whether you wish to trade in or buy back your item.

          2) Post Your Jewellery to CERA HQ

          Send your item to the following address:
          CERA HQ (010-8061302)
          101-13-2, Menara Perdana, Jalan Gurdwara,
          10300 Georgetown, Pulau Pinang.

          3) Stone Removal & Gold Weighing

          *Please be advised that all stones will be carefully removed, and the jewellery will be damaged and cannot be restored to its original condition. Only the gold will be weighed for value assessment. 

          4) Gold Price Calculation

          The value of your gold will be calculated based on the current daily gold price at the time of assessment.
          - For Trade-In, you'll receive a voucher code equal to the gold value, which you can use to purchase other jewellery from CERA.
          - For Buy Back, the amount will be transferred directly to your bank account.

          Have questions? Just reach out to us anytime via WhatsApp at 010-400 0080 — we're here to assist you!